Connector · E-commerce
An AI coworker for Shippo, in Slack.
Track packages, compare shipping rates and check addresses in Shippo from Slack, so @Doozy can answer where an order is without a dashboard.
- Works in
- Slack
- Connects by
- Sign in with Shippo
- Can do
- 6 things, each with a switch
- Price
- Included on every plan
What Doozy can do in Shippo
Doozy reads shipments, rates, tracking and orders. Buying labels and refunds start off, since they cost money. You approve Doozy on Shippo's own sign-in screen, with no keys to paste, and each tool has a switch in Doozy.
- Track a package by carrier and tracking number
- Compare rates across carriers for a shipment
- Check that an address is valid before you ship
- Read shipments, orders and the labels you've already bought
- Read refunds, manifests and customs declarations
- Create shipments, orders, parcels, addresses and customs items
Things people ask
In a thread, after @Doozy. It answers in that thread, with what it did.
@Doozy where's the package for order 1042, and when should it arrive?
@Doozy what's the cheapest two-day rate for a 2 lb box from Austin to 10001?
@Doozy check the shipping address on this WooCommerce order is valid before we ship.
@Doozy every morning at 8, post any shipments that haven't moved in five days.
How to connect Shippo
No keys to paste: Shippo asks you to approve Doozy, the way it does for any app, and you can revoke that there any time.
- 1
Add Doozy to your Slack and open the Integrations page in the web app.
- 2
Pick Shippo and click Connect. Shippo's own sign-in asks you to approve Doozy.
- 3
Choose which of its tools Doozy may use, and mention @Doozy in a thread.
What stays off, and what's always true
Doozy works like a teammate, so it doesn't stop to ask. You decide what it can reach.
Off until you say so
- Buying labels and batches, and refunding labels, since they cost money
- Changing webhooks and saved parcel templates
Always
- Every task runs in its own isolated workspace. Credentials stay outside it.
- Every tool has a switch. Tools that delete or overwrite start off.
- Every action it takes is on the audit log, with who asked and what happened.
- Owners and admins connect tools and choose switches. Members can only look.
More in Security and AI & Data Use.
Works well with
One ask often crosses tools: a Sentry error becomes a GitHub pull request and a Linear issue. Doozy uses whichever it needs.
Questions people ask before they connect Shippo
- Can Doozy buy shipping labels?
- Not unless an admin switches that tool on. Buying labels and refunds start off, since they cost money. Doozy compares the rates and a person buys the label.
- Can it track packages we didn't ship with Shippo?
- Yes, for carriers Shippo supports: give Doozy the carrier and the tracking number.
- Which carriers does it cover?
- The carriers on your Shippo account. Rates and tracking come from them through Shippo.
- Can Doozy see our Shippo credentials?
- No. Every task runs in its own isolated workspace, and credentials stay outside it: they're added to each call on its way out. Nothing it reads or writes there can expose a key.
- Will it change things in Shippo without asking?
- It works like a teammate, so it doesn't stop to ask, and you decide what it can reach. Tools that delete or overwrite start switched off, you can switch off any other, and every action it takes is on the audit log with who asked.
- Who can connect it?
- Owners and admins of your Doozy workspace. Members see what's connected and can't change it. Everyone in your Slack can ask Doozy once it's connected.
- What does it cost?
- Nothing extra. Every integration is included on every plan, and the 14-day trial needs no card.
Something else? Write to [email protected].
Your next hire is one mention away.
Add Doozy to Slack and hand it the thing that's been waiting on someone all week. It comes back done, and it starts learning how your team works from the first ask.
- 14 days free, no card
- One price for the whole team
- Nothing billed until you pick a plan